PRIVACY POLICY

Atenas (“we,” “us,” or “our”) operates this online store and website, including its content, features, products, services, and related functionality (collectively, the “Services”). Our store is hosted and supported by Shopify, which helps us provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, make a purchase, communicate with us, or otherwise interact with our store.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

1. PERSONAL INFORMATION WE COLLECT

When we use the term “personal information,” we mean information that identifies you or that can reasonably be linked to you or another individual. Information that has been anonymized or de-identified so that it can no longer reasonably identify an individual is not considered personal information for purposes of this Privacy Policy.

Depending on how you interact with our Services, we may collect the following categories of information:

Contact information

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Other information you provide when contacting us

Order and transaction information

• Products you view, add to your cart, purchase, return, exchange, or cancel

• Order details and transaction history

• Payment method and payment status

• Information necessary to process and fulfill your order

Payment information

Payment transactions are processed through payment providers. We may receive information related to your payment method, payment confirmation, and transaction status. We do not necessarily have direct access to your complete payment card details.

Account information

If you create an account, we may collect your username, password, preferences, and account settings.

Communications

We may collect information you provide when you contact customer support, submit an inquiry, provide feedback, or communicate with us through other channels.

Device and usage information

We may automatically collect information about the device and browser you use, your IP address, network connection, operating system, browser type, and how you interact with or navigate our website.

2. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information from the following sources:

• Directly from you: when you place an order, create an account, contact us, subscribe to communications, or provide information through our Services.

• Automatically: through cookies, pixels, and similar technologies when you browse or use our website.

• From service providers: when third-party providers process information on our behalf, such as payment, shipping, hosting, analytics, or customer-support providers.

• From business partners or other third parties: where permitted by applicable law.

3. HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information for the following purposes:

Providing and improving our Services

• Process and fulfill orders

• Process payments

• Arrange shipping and delivery

• Manage returns, exchanges, and cancellations

• Provide customer support

• Maintain and manage customer accounts

• Remember preferences and improve your shopping experience

• Improve our products, website, and Services

Communications and marketing

Where permitted by applicable law and, when required, with your consent, we may send promotional or commercial communications by email, text message, or other available channels.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the message or by contacting us.

Security and fraud prevention

We may use personal information to:

• Protect the security of our website and Services

• Verify accounts and transactions

• Detect, investigate, and prevent fraud, abuse, or other unlawful activity

• Protect our customers, business, and legal rights

Legal and regulatory purposes

We may use personal information to comply with applicable laws, respond to lawful requests from authorities, resolve disputes, enforce our terms and policies, and protect our legal interests.

4. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information when reasonably necessary and permitted by applicable law, including in the following circumstances:

Shopify and service providers

We may share information with Shopify and third-party service providers that help us operate our business, including providers of:

• Payment processing

• Website hosting and technology

• Order management

• Shipping and delivery

• Customer support

• Analytics and data processing

• Security and fraud prevention

These providers may process personal information on our behalf and are expected to handle it in accordance with applicable legal requirements.

Marketing and advertising partners

We may share information with marketing and advertising partners where permitted by applicable law. These partners may use information to help us measure campaigns, personalize advertising, or show advertisements based on your interactions with our Services.

Depending on your location, you may have rights to opt out of certain forms of personalized advertising or information sharing. You may contact us using the details provided in the “Contact Us” section to ask about your available options.

At your direction or with your consent

We may disclose information when you request or authorize us to do so, such as when you ask us to share information with a shipping provider or use an integrated third-party service.

Legal and business purposes

We may disclose information when necessary to comply with legal obligations, respond to valid legal processes, enforce our policies, protect our rights or the rights of others, or in connection with a business transaction such as a merger, acquisition, restructuring, or insolvency process.

5. RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify. Shopify collects and processes personal information about your access to and use of our Services to provide, maintain, and improve its platform and related services.

Information you submit through our store may be transferred to Shopify and to service providers that may be located in countries other than your own. Shopify may also process information in accordance with its own privacy policies and legal obligations.

For more information about how Shopify handles personal information, please review the Shopify Consumer Privacy Policy at:

https://www.shopify.com/legal/privacy

You may also review Shopify’s privacy resources and available privacy choices through its official website.

6. COOKIES AND SIMILAR TECHNOLOGIES

We may use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our Services, improve performance, and support marketing or advertising activities.

You may be able to control cookies through your browser settings or other tools made available through our website. Disabling certain cookies may affect the functionality of the Services.

7. THIRD-PARTY WEBSITES AND LINKS

Our Services may contain links to websites, applications, or platforms operated by third parties. We are not responsible for the privacy, security, content, or practices of third-party websites that we do not control.

We encourage you to review the privacy policies and terms of any third-party website you visit.

8. CHILDREN’S PRIVACY

Our Services are not intended for children who are under the minimum age established by applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.

If you believe that a child has provided us with personal information unlawfully, please contact us so that we can review the situation and take appropriate action.

9. DATA SECURITY

We use reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.

Please avoid sending sensitive or confidential information through unsecured communication channels.

10. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our Services, complete transactions, maintain business and accounting records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests.

The retention period may vary depending on the type of information and the purpose for which it was collected.

11. YOUR PRIVACY RIGHTS AND CHOICES

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Right of access: request information about the personal information we hold about you.

• Right of correction: request correction of inaccurate or incomplete information.

• Right of deletion: request deletion of your personal information, subject to legal exceptions.

• Right to data portability: request a copy of certain personal information in a commonly used format, where applicable.

• Right to object or restrict processing: request that we limit or stop certain processing activities, where applicable.

• Right to withdraw consent: withdraw consent when processing is based on your consent.

• Marketing preferences: unsubscribe from promotional communications at any time.

These rights may be subject to limitations, exceptions, and identity-verification requirements under applicable law.

To exercise a privacy right, please contact us using the information in the “Contact Us” section. We may need to verify your identity before processing your request.

12. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to, stored in, or processed in countries outside the country where you live. Data-protection laws in those countries may differ from those in your jurisdiction.

When required by applicable law, we will use appropriate safeguards for international transfers of personal information.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technology, or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

14. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your personal information rights, you can contact us at:

Business name: Atenas
Email: atenasdropshop@gmail.com
Address: B1713 Ituzaingó, Buenos Aires, Argentina

For privacy-law purposes, Atenas acts as the controller of personal information where applicable under relevant law.